Our Company Why Choose Smith Consulting Group?
About Us
Our team of banking and credit union professionals have decades of experience dealing with all aspects of bank and credit union operations. In addition to our extensive work with banking software system conversions and implementations, our team also has a broad range of experience working with the various systems required in your bank’s operations including Core, Teller, Customer Service and Call Center Platforms, ECM Systems, Document Development and Delivery Systems, Online and Mobile Banking, and various other interfaces. Whatever challenges you are facing, SCG can help you overcome them on-time and within budget.
The benefits of using Smith Consulting Group include:
- Our team provides you with access to highly specialized skill sets allowing you to meet any number of business objectives.
- We seamlessly integrate with your internal resources to identify and minimize risks on major initiatives.
- We customize our services based on the specific needs of your organization and meet the needs of your customers.
- Our team can assist you in meeting time-sensitive and/or labor-intensive efforts
“We chose SCG to help us in our final stages of contract negotiation due to their experience in digital solutions and online banking customer experience. They were recommended to us by the vendor we had chosen because of the amount of experience that they had with all the solutions as well as knowledge of the overall architecture that we were bringing into our IT and operations teams. We later engaged them to run our entire training deliverables and covered a lot more than what we expected with training aids, procedure and job aids and areas in the bank where we hadn’t ever had effective learning approaches.”
Southeast Bank; 7.6 Billion in assets; CTO, EVP of IT
“We have used Smith Consulting Group for many years now across many projects including conversion efforts, organizational assessments, and process improvement, as well as their new division providing staffing services. The experience and the breadth of services they provide have allowed us to use them in so many ways and we believe are just scratching the surface. Everybody loves their team.”
Midwest Bank Holding Company, 5.7 billion in assets,CIO
“From the very beginning at kick-off, we could already recognize that the Smith Consulting Group brought a great deal of experience to the conversion effort we had ahead of us. It was an extremely complex program that required an initial assessment of our organization as well as the new vendor we were converting to make sure we were addressing all weaknesses to have a successful project. The testing effort was overwhelming and the SCG team had the tools, the script inventory from previous conversions and the additional test consulting to help us achieve a quality outcome. ”
New York Bank; 6.2 Billion in Assets,SVP of Operations