“We chose SCG to help us in our final stages of contract negotiation due to their experience in digital solutions and online banking customer experience. They were recommended to us by the vendor we had chosen because of the amount of experience that they had with all the solutions as well as knowledge of the overall architecture that we were bringing into our IT and operations teams. We later engaged them to run our entire training deliverables and covered a lot more than what we expected with training aids, procedure and job aids and areas in the bank where we hadn’t ever had effective learning approaches.”